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Canada Post Strike: What Small Businesses Need to Know and How to Keep Shipping Without Disruption

Written by Brandon Draga | Sep 26, 2025 1:57:50 PM

On September 25, 2025, the Canadian Union of Postal Workers (CUPW) announced a nationwide strike, suspending much of Canada Post’s mail and parcel delivery network. For small and medium-sized businesses (SMBs), this strike isn’t just a temporary inconvenience — it disrupts cash flow, customer expectations, and the ability to compete in a crowded market. 

At Freightcom, we partner with Canada Post and over 50 leading carriers. This means that when a disruption like this occurs, your business isn’t left stranded. Instead of opening separate courier accounts or scrambling for solutions, a single Freightcom account gives you access to discounted rates from all major carriers in one easy-to-use platform.

 

The Impact of the Canada Post Strike on Small Businesses

1. Disrupted Deliveries and Returns

Outgoing shipments stall: Customers who choose regular mail or low-cost parcel services may see indefinite delays.

Incoming materials stop: Suppliers relying on Canada Post can’t guarantee on-time deliveries. 

Returns and exchanges are frozen: Prepaid return labels tied to Canada Post won’t function until service resumes.

 

2. Financial and Operational Strain

Cash flow delays: Invoices, cheques, and payments mailed through Canada Post are trapped in transit.

Marketing setbacks: Direct mail, flyers, and Neighbourhood Mail campaigns are suspended

Inventory gaps: For merchants relying on “just-in-time” restocking, this can halt fulfillment entirely.

 

3. Customer Satisfaction Risks

Unmet delivery promises can lead to negative reviews, refund requests, and reduced trust when a small business cannot clearly explain delays.

Competitive disadvantage: Larger retailers with diversified shipping networks absorb disruption faster.

 

Why Multi-Carrier Access is the Answer

In times of disruption, businesses don’t need the stress of opening multiple courier accounts, negotiating rates, or learning new shipping systems. They need flexibility, speed, and affordability — all in one place. Freightcom is here to offer it. 

Advantages of Using Freightcom: 

One account, all carriers: Instantly access Purolator, UPS, FedEx, Canpar, DHL, GLS, Loomis, and more — without extra paperwork.

Discounted SMB-friendly rates: Competitive alternatives that will keep your shipping moving even during disruptions.

Flexible shipping modes: Switch seamlessly between parcel, LTL, PTL/FTL, and cross-border services.

Tech-driven simplicity: Book, track, and manage all shipments from one cloud-based dashboard.

 

Practical Steps for Small Businesses During a Canada Post Strike

1. Pivot Shipments Immediately

Don’t wait for backlogs to clear. Use Freightcom to re-route shipments through trusted carriers already integrated into our platform.

 

2. Set Clear Expectations with Customers

Send out updates via your website, email lists, and checkout flow with a short notice about the strike. Offer courier shipping as the default alternative through Freightcom.

 

3. Protect Your Margins

Through Freightcom’s volume-based discounts, you avoid the surge pricing that often hits small businesses who try to negotiate courier rates on their own, especially during disruptions.

 

4. Think Beyond the Strike

Disruptions such as strike action are never permanent. However, shipping is an unpredictable industry, and disruptions in one form or another are ultimately inevitable. By adopting a permanent multi-carrier strategy through Freightcom, your business gains resiliency not just today, but against any future delays, strikes, or seasonal capacity crunches.

 

Freightcom: Your Small Business Shipping Safety Net

A Canada Post strike doesn’t have to put your operations on pause. With Freightcom, you get:

  • A free account with no upfront or monthly fees
  • All major carriers in one place — no multiple logins, invoices, or contracts
  • Exclusive shipping rates tailored for Canadian SMBs
  • Real-time quoting, booking, and tracking in one platform

When Canada Post is impacted, Freightcom ensures your business can keep moving.

Labor disruptions remind us how vulnerable single-channel shipping strategies can be. Canada Post remains an essential partner in Canada’s shipping ecosystem, but small businesses can’t afford to wait out every strike or slowdown.

With Freightcom, you can ship smarter, save more, and stay resilient — no matter what surprises occur.