Freightcom Blog

Brandon Draga

Brandon Draga
Brandon Draga is a full-time content writer at Freightcom, the leading shipping solution for businesses in Canada. When Brandon is not writing content to help businesses with their shipping needs, he can be found at local skate parks or writing fantasy novels.
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Recent Posts

Returns, Customers, and Return Customers: The Importance of a Good Return Policy
Merchandise Returns don’t often conjure up the most favorable mental images. For the customer there is the disappointment of realizing that they must return the...
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What You Need to Know about Importing Goods into Canada
Oftentimes when we discuss cross-border shipping, we are referring specifically to the export of goods from Canada. On the other side of that equation, importin...
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Big News! Better Rates from US to Canada on Parcel Shipping!
At Freightcom we know that parcel shipping is not a one-way street. For as much as we talk about cross-border and international shipping, and for as proud as we...
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How Shipping Impacts the Customer Experience
Any successful business owner can attest that a business’ strength lies in its customers. It should go without saying, then, that the customer experience is an ...
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Six Facts About the Canadian Shipping Industry
The shipping industry is one of the largest industries in the world. For many, even industry veterans, they will forget more about shipping than they could ever...
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Cross-Border Pallet Shipping Mistakes You Can’t Afford to Make
It’s been famously stated time and time again that nobody is perfect. People can, and will, make mistakes in their day-to-day lives, and the shipping world is n...
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Customer Spotlight: Shredz Shop
When the COVID-19 pandemic hit in March of 2020, the entire world was completely blindsided as we tried to cope with such a sudden paradigm shift. Businesses, p...
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Order Fulfillment Options for Growing Businesses
When we talk about how Freightcom helps businesses of all sizes, we know that businesses can have as much in common as what makes them unique. While the nascent...
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Customer Experience and Shipping

With businesses across America losing a reported $62 Billion annually due to poor customer service, there has been a shift in competitive strategy. Customer experience is now expected as a fundamental part of any business.

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