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This multi-year accessibility plan outlines the policies and actions that Freightcom Inc.. (“Freightcom” or “we” or “our”) has put in place and will maintain to prevent and remove barriers for people with disabilities, in compliance with the Accessibility for Ontarians with Disabilities Act (“AODA”). This multi-year accessibility plan will be reviewed and updated at least once every 5 years.
Statement of Commitment
Freightcom is committed to the objectives of the AODA and the Ontario Human Rights Code and will continue to provide its goods and services to individuals with disabilities consistent with the core principles of independence, dignity, inclusivity, and equality of opportunity.
Customer Service
Freightcom strives at all times to provide goods and services in a way that respects the dignity and independence of persons with disabilities. Freightcom is also committed to giving people with disabilities an equal opportunity to access its goods and services, allowing them to benefit from the same services, in the same place, and in a similar way as other customers.
To that end, Freightcom will take the following steps to ensure it continues to meet AODA requirements:
Websites and Web Content
Freightcom’s websites (www.freightcom.com and www.clickship.com) (collectively, the “Websites”) has complied with, and will continue to maintain compliance with, the World Wide Web Consortium Web Content Accessibility Guidelines (WCAG) 2.0, Level AA. We will work with our web development group as well as utilizing online accessibility validator tools to identify and address any accessibility problems.
Freightcom has taken, and will continue to take, the following steps to ensure it continues to meet AODA requirements:
Feedback
Freightcom has taken, and will continue to take, the following steps to ensure any feedback processes are accessible to people with disabilities:
Accessible Formats and Communication Supports
Freightcom has taken, and will continue to take, the following steps to ensure its policies and information are accessible to people with disabilities upon request:
Training
Freightcom has provided, and will continue to provide, training to all employees and applicable independent contractors, on the requirements of the accessibility standards under the AODA and on the Human Rights Code of Ontario as it relates to people with disabilities. Training has been, and will continue to be provided in a way that best suits the duties of employees and applicable independent contractors.
Freightcom has taken, and will continue to take, the following steps to ensure all employees are provided with the training needed to continue to meet AODA requirements:
Accessible Emergency Information
Freightcom is committed to providing our employees and applicable independent contractors with publicly available emergency information in an accessible way, upon request.
Freightcom has taken, and will continue to take, the following steps to ensure their employees and applicable independent contractors are provided with accessible emergency information as per the AODA requirements:
Recruitment
Freightcom has taken, and will continue to take the following steps to ensure it continues to meet the employment standards and in accordance with its policies:
Workplace Emergency Response Information
Freightcom has provided, and will continue to provide, individualized workplace emergency response information to employees with disabilities where the disability is such that it is necessary and Freightcom is aware of the need for accommodation.
Where an employee who receives individualized workplace emergency response information requires assistance, Freightcom will designate a person to provide assistance and, with the employee’s consent, Freightcom will provide the workplace emergency response information to such person.
Freightcom has reviewed, and will continue to review, an employee’s individualized workplace emergency response information, at minimum, and:
The following documents provide more information about Accessibility at Freightcom: