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Help Center

Frequently Asked Questions

Are there any monthly fees or any other hidden fees associated with being a Freightcom member?

There are no fees

How soon after I sign up can I begin shipping?

You can begin shipping immediately.

Does Freightcom allow me to get online quotes?

Yes, you can get instant quotes for LTL trucking and courier. FTL and Air Freight rates will be provided as a spot quote. Please contact quotes@freightcom.com for a spot quote.

Can Freightcom be integrated into my shopping cart system?

Freightcom can be integrated into almost any electronic infrastructure available today.

Does Freightcom allow me to keep an address book for my regular customers?

Yes, you can keep a database of regular customers in your Freightcom address book to save you time by not having to re-enter the same address information day after day. Larger lists can be easily imported into the system.

Can Freightcom import address lists for large distributions?

Yes, you can import your large distributions list through Freightcom

Does Freightcom offer warehousing and fulfillment services as well?

Yes, we can warehouse your stock, pick and pack your products and fulfill your orders direct from one or more of our North American facilities.  

Are there any items that are prohibited when shipping?

Please click here to see prohibitive items.  


Below are various downloadable forms to assist you with your needs. Simply click on the desired form to view the PDF document. If there is anything you require that cannot be found here, please contact us and we will be happy to help in any way we can.

Please email submitted forms to: accounting@freightcom.com

Credit Application Freightcom

Download Application

Submit a claim on Freightcom System


API Resources

Have A Question?

We're more than happy to help you out. Just fill in the form and include your question in the message field or give us a call at: 1.877.335.8740.