Freightcom Blog

Returns, Customers, and Return Customers: The Importance of a Good Return Policy
Merchandise Returns don’t often conjure up the most favorable mental images. For the customer there is the disappointment of realizing that they must return the...
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What You Need to Know about Importing Goods into Canada
Oftentimes when we discuss cross-border shipping, we are referring specifically to the export of goods from Canada. On the other side of that equation, importin...
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How Shipping Impacts the Customer Experience
Any successful business owner can attest that a business’ strength lies in its customers. It should go without saying, then, that the customer experience is an ...
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Cross-Border Pallet Shipping Mistakes You Can’t Afford to Make
It’s been famously stated time and time again that nobody is perfect. People can, and will, make mistakes in their day-to-day lives, and the shipping world is n...
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Order Fulfillment Options for Growing Businesses
When we talk about how Freightcom helps businesses of all sizes, we know that businesses can have as much in common as what makes them unique. While the nascent...
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Five Amazing Outcomes of Using Freightcom
Here on the Freightcom blog, we strive to be a reliable source of information for shippers of all kinds. From the entrepreneur starting a business for the first...
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Five Things Every Shipper Wishes They Knew When They Started
Starting a business is an exciting prospect. The feeling of seeing your company name on paper, of seeing your dream realized, is unlike anything else. For someo...
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How to Ship Freight Faster
No matter what we do to try and convince ourselves otherwise, there are only 24 hours in each day. As a business owner, it’s imperative to make each one of thos...
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Customer Experience and Shipping

With businesses across America losing a reported $62 Billion annually due to poor customer service, there has been a shift in competitive strategy. Customer experience is now expected as a fundamental part of any business.

Get this free guide to help boost your customer experience and keep your customers coming back for more.

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