What Are White Glove Services?
March 13, 2020
We’ve all had the quintessential delivery experience, which is when the delivery person drops off your product outside your door. Sometimes the delivery person ...
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A Day in the Life of : Operations & Customer Care Team Leader
February 26, 2020
Welcome to our new series! "A Day in the Life of" is a blog series that will be delving into the various employees here at Freightcom and the positions they ho...
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4 Things to Remember When Shipping Large Items to Your Customer’s Home
December 04, 2019
The internet has had a huge effect on how customer’s shop for products. In fact, data from Statista found online retail trade sales in Canada amounted to almost...
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How to Ship Successfully During the Festive Holiday Season
November 20, 2019
The holiday shopping season is here. For the next two months eCommerce businesses will see increased website traffic and a spike in sales, making it the most pr...
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4 Ways to Create a Customer-Centric Return Policy That Drives New Sales
October 31, 2019
Whether your small to medium-sized E-Commerce business is shipping products through a courier, air freight or via post, it’s probably fair to say that shipping ...
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How to Develop an Effective Shipping Pricing Strategy for Your eCommerce Business - Part 2
October 11, 2019
In our previous blog, titled ‘How to Develop an Effective Shipping Pricing Strategy for Your eCommerce Business - Part 1’, we looked at the key takeaways of a s...
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How to Develop an Effective Shipping Pricing Strategy for Your eCommerce Business - Part 1
September 27, 2019
Online shopping is growing a significant amount each year, meaning your eCommerce store now has increased access to more customers, higher revenues and the oppo...
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Why Excellent Shipping Will Differentiate Your Company’s Customer Experience (CX)
September 17, 2019
The customer experience (CX) is crucial for the success of your company, but what you may not know is exactly what the customer experience is, why it’s so impor...
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