Freightcom Blog

A Day in the Life of : Operations & Customer Care Team Leader
Welcome to our new series!  "A Day in the Life of" is a blog series that will be delving into the various employees here at Freightcom and the positions they ho...
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4 Things to Remember When Shipping Large Items to Your Customer’s Home
The internet has had a huge effect on how customer’s shop for products. In fact, data from Statista found online retail trade sales in Canada amounted to almost...
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How to Ship Successfully During the Festive Holiday Season
The holiday shopping season is here. For the next two months eCommerce businesses will see increased website traffic and a spike in sales, making it the most pr...
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4 Ways to Create a Customer-Centric Return Policy That Drives New Sales
Whether your small to medium-sized E-Commerce business is shipping products through a courier, air freight or via post, it’s probably fair to say that shipping ...
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How to Develop an Effective Shipping Pricing Strategy for Your eCommerce Business - Part 2
In our previous blog, titled ‘How to Develop an Effective Shipping Pricing Strategy for Your eCommerce Business - Part 1’, we looked at the key takeaways of a s...
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How to Develop an Effective Shipping Pricing Strategy for Your eCommerce Business - Part 1
Online shopping is growing a significant amount each year, meaning your eCommerce store now has increased access to more customers, higher revenues and the oppo...
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Why Excellent Shipping Will Differentiate Your Company’s Customer Experience (CX)
The customer experience (CX) is crucial for the success of your company, but what you may not know is exactly what the customer experience is, why it’s so impor...
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Improve Your Company’s Order Fulfillment Processes With These 4 Tips
Whether you are shipping freight across Canada, to the US or worldwide, your B2B or eCommerce company will know just how important fast and efficient order fulf...
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Customer Experience and Shipping

With businesses across America losing a reported $62 Billion annually due to poor customer service, there has been a shift in competitive strategy. Customer experience is now expected as a fundamental part of any business.

Get this free guide to help boost your customer experience and keep your customers coming back for more.

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