Yesterday we took a look at some of the qualities courier company’s should consist of. Some the qualities outlined were: value, honesty, communication, reliability and flexibility.
Let’s take a look at some of the additional services excellent courier companies should offer to complement their current services and where Freightcom plays a major role in the courier industry.
Time is money, so why not choose a carrier that saves you both?
Where you at?
An excellent courier service company is one that understands that it’s very important to provide frequent status updates of a customer package from the minute the package has been picked up to when it was delivered. With recent technology, you are now able to receive real time updates too. The major benefit this will provide customers is giving them a peace of mind that comes with knowing your item is on its way, rather than just sitting and waiting around all day.
Effective Time Management
Ok, so we have all been there… ordering something online, and then waiting with anticipation to receive the package.
Why not just choose the best rate so you don’t have to wait?
Couriers are often trusted with time sensitive documents and packages, a good carrier understands that if the package is delivered late then the customer will be displeased creating a negative image in the customers mind. Speed of delivery depends heavily on the size and where it’s going, and if this something of importance to your company then it all comes down to researching the company you are dealing with and what their capabilities are.
Insurance is your safety net!
Select a courier company that provides damage control, loss or even insurance. Sometimes, things don’t go as planned, so you always want a carrier that’s ready to do anything in its power to make things right. When using national and reputable carriers, you will find that most items are insured up to a certain amount as standard.
Domestic and International
Always select a courier based company that meets your specific needs and provides competitive rates on both a domestic and international level. Sometimes it’s hard to find a company that exceeds in both, but always select a courier that specializes in either local or national, so you won’t have to worry about your shipment and receive the best value.
Have no Fear, Freightcom is here!
Here are Freightcom, we select carriers that have the same core values and qualities as we do. We want our customers to feel safe and secure when selecting a courier based service, hence why we specifically work with name brand, national carriers. With Freightcom, we do all the work for you! All you have to do is list the address, size, and weight and we will provide a handful of carriers that best fit your company’s needs. The best part is, you still have the power to select the carrier you want! We offer Freightcom insurance so you have a sense of security, a variety of national carrier that provide you services in both Canada and the U.S., and real time tracking options so you know where your shipments are throughout the delivery process.
Have any questions, or want to learn more about our courier services?