Freightcom Blog

Modern Banking for Modern Business: How the BMO® eBusiness Plan Sets Your Online Business Up for Success
There is no denying these days that eCommerce reigns supreme in business. Many small business owners open and operate online storefronts for years before even c...
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Returns, Customers, and Return Customers: The Importance of a Good Return Policy
Merchandise Returns don’t often conjure up the most favorable mental images. For the customer there is the disappointment of realizing that they must return the...
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How Shipping Impacts the Customer Experience
Any successful business owner can attest that a business’ strength lies in its customers. It should go without saying, then, that the customer experience is an ...
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Customer Spotlight: Shredz Shop
When the COVID-19 pandemic hit in March of 2020, the entire world was completely blindsided as we tried to cope with such a sudden paradigm shift. Businesses, p...
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Success Paralysis: 3 Major Fears that Stunt Business Growth
Running a business is hard work. Anybody who tells you any differently is trying to sell you something. Success is not guaranteed, and that kind of uncertainty ...
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Unwrapping the Unboxing Experience
Competition in the eCommerce space is fiercer than ever before. While you want your products to speak for themselves, for the average entrepreneur, being succes...
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Cyber Monday 2021: Is Your Online Store Ready?
Last week on the blog we took a look at the unexpected retail juggernaut that is Black Friday in Canada. Hopefully you now feel geared up and ready to face the ...
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What You Need to Know About Amazon FBA
There is simply no denying that Amazon has become synonymous with eCommerce for the majority of shoppers. After all, as of September, amazon.ca was ranked as th...
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Customer Experience and Shipping

With businesses across America losing a reported $62 Billion annually due to poor customer service, there has been a shift in competitive strategy. Customer experience is now expected as a fundamental part of any business.

Get this free guide to help boost your customer experience and keep your customers coming back for more.

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