How to Reduce the Impact of Shipping Delays on Your Customers
October 11, 2022
The customer experience is something we have discussed often here on the Freightcom blog, and with good reason. eCommerce has become so commonplace in modern so...
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Returns, Customers, and Return Customers: The Importance of a Good Return Policy
August 05, 2022
Merchandise Returns don’t often conjure up the most favorable mental images. For the customer there is the disappointment of realizing that they must return the...
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How Shipping Impacts the Customer Experience
July 14, 2022
Any successful business owner can attest that a business’ strength lies in its customers. It should go without saying, then, that the customer experience is an ...
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How the Shipping Experience Can Make or Break Your Future Customers
August 31, 2021
Did you know the shipping experience makes or breaks your customer experience? And chances are, you have first-hand experience of how this plays a huge part in ...
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Four Ways to Create a Customer-centric Return Policy that Drives Sales
October 28, 2020
Whether you are a traditional bricks and mortar business or an ecommerce-based business shipping products through a courier, air freight or via post, it’s proba...
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How Excellent Shipping Differentiates Your Business
October 23, 2020
As the weather cools and the leaves change color, it is getting to be the season where Freightcom's Chambers Shipping Program is even more valuable than usual. ...
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