Freightcom Blog

4 Ways to Create a Customer-Centric Return Policy That Drives New Sales
Whether your small to medium-sized E-Commerce business is shipping products through a courier, air freight or via post, it’s probably fair to say that shipping ...
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How to Develop an Effective Shipping Pricing Strategy for Your eCommerce Business - Part 2
In our previous blog, titled ‘How to Develop an Effective Shipping Pricing Strategy for Your eCommerce Business - Part 1’, we looked at the key takeaways of a s...
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How to Develop an Effective Shipping Pricing Strategy for Your eCommerce Business - Part 1
Online shopping has grown by leaps and bounds, which means that your eCommerce store now has increased access to more customers, higher revenues and the opportu...
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Why Excellent Shipping Will Differentiate Your Company’s Customer Experience (CX)
Customer experience (CX) is crucial to the success of your company, there is no doubt about that!  But what really constitutes customer experience and why is it...
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Improve Your Company’s Order Fulfillment Processes With These 4 Tips
Whether you are shipping freight across Canada, to the US or worldwide, your B2B or eCommerce company will know just how important fast and efficient order fulf...
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15 eCommerce Shipping Statistics That Your Online Business Cannot Afford to Ignore
Investing in your B2B or B2C eCommerce company’s shipping strategy has never been so important. Providing a good delivery experience can drive additional revenu...
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2019 Canadian eCommerce Report Shows Shipping Strategy Transforms Customers
Those in the Canadian Ecommerce industry have received good news this year, with Canada Post’s recent study finding that Canadians are getting more confident an...
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4 Simple Freight Shipping Tips That Will Improve Customer Satisfaction and Increase Order Fulfilment Efficiency
For most small to medium-sized B2B companies, it’s probably fair to say that a lack of expertise and resources is one of the most common challenges when it come...
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Customer Experience and Shipping

With businesses across America losing a reported $62 Billion annually due to poor customer service, there has been a shift in competitive strategy. Customer experience is now expected as a fundamental part of any business.

Get this free guide to help boost your customer experience and keep your customers coming back for more.

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