Freightcom Blog

Freight Claims 101: Understanding Claims & How To Avoid Being Denied
When you’re shipping your inventory, in most cases everything goes according to plan. However, sometimes a package or pallet may be lost or damaged, and this is...
Read more
9 Steps To Cut Your LTL Shipping Costs Up To 20%
Shipping costs can be one of the largest expenses for businesses that use Less-Than-Truckload (LTL) Shipping. Read the infographic below and let us walk you thr...
Read more
How (And Why) Should You Set up Custom Branding? 
In the world of eCommerce, branding plays a key role in differentiating your business from your competitors. Your brand identity can communicate values and can ...
Read more
COVID-19: 5 Tips to Help Your Business Re-strategize
We understand that this may be a troubling time for small businesses, and to combat those nerves we've devised a list of guides and studies that can help you co...
Read more
What Are White Glove Services?
We’ve all had the quintessential delivery experience, which is when the delivery person drops off your product outside your door. Sometimes the delivery person ...
Read more
A Day in the Life of : Operations & Customer Care Team Leader
Welcome to our new series!  "A Day in the Life of" is a blog series that will be delving into the various employees here at Freightcom and the positions they ho...
Read more
4 Things to Remember When Shipping Large Items to Your Customer’s Home
The internet has had a huge effect on how customer’s shop for products. In fact, data from Statista found online retail trade sales in Canada amounted to almost...
Read more
How to Ship Successfully During the Festive Holiday Season
The holiday shopping season is here. For the next two months eCommerce businesses will see increased website traffic and a spike in sales, making it the most pr...
Read more

Customer Experience and Shipping

With businesses across America losing a reported $62 Billion annually due to poor customer service, there has been a shift in competitive strategy. Customer experience is now expected as a fundamental part of any business.

Get this free guide to help boost your customer experience and keep your customers coming back for more.

Download Now More Resources