Freightcom Blog

Freight Claims 101: Understanding Claims & How To Avoid Being Denied
When you’re shipping your inventory, in most cases everything goes according to plan. However, sometimes a package or pallet may be lost or damaged, and this is...
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9 Steps To Cut Your LTL Shipping Costs Up To 20%
Shipping costs can be one of the largest expenses for businesses that use Less-Than-Truckload (LTL) Shipping. Read the infographic below and let us walk you thr...
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How (And Why) Should You Set up Custom Branding? 
In the world of eCommerce, branding plays a key role in differentiating your business from your competitors. Your brand identity can communicate values and can ...
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COVID-19: 5 Tips to Help Your Business Re-strategize
We understand that this may be a troubling time for small businesses, and to combat those nerves we've devised a list of guides and studies that can help you co...
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What Are White Glove Services?
We’ve all had the quintessential delivery experience, which is when the delivery person drops off your product outside your door. Sometimes the delivery person ...
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A Day in the Life of : Operations & Customer Care Team Leader
Welcome to our new series!  "A Day in the Life of" is a blog series that will be delving into the various employees here at Freightcom and the positions they ho...
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4 Things to Remember When Shipping Large Items to Your Customer’s Home
The internet has had a huge effect on how customer’s shop for products. In fact, data from Statista found online retail trade sales in Canada amounted to almost...
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How to Ship Successfully During the Festive Holiday Season
The holiday shopping season is here. For the next two months eCommerce businesses will see increased website traffic and a spike in sales, making it the most pr...
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Customer Experience and Shipping

With businesses across America losing a reported $62 Billion annually due to poor customer service, there has been a shift in competitive strategy. Customer experience is now expected as a fundamental part of any business.

Get this free guide to help boost your customer experience and keep your customers coming back for more.

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