Freightcom Blog

Returns, Customers, and Return Customers: The Importance of a Good Return Policy
Merchandise Returns don’t often conjure up the most favorable mental images. For the customer there is the disappointment of realizing that they must return the...
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How Shipping Impacts the Customer Experience
Any successful business owner can attest that a business’ strength lies in its customers. It should go without saying, then, that the customer experience is an ...
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How the Shipping Experience Can Make or Break Your Future Customers
Did you know the shipping experience makes or breaks your customer experience? And chances are, you have first-hand experience of how this plays a huge part in ...
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Four Ways to Create a Customer-centric Return Policy that Drives Sales
Whether you are a traditional bricks and mortar business or an ecommerce-based business shipping products through a courier, air freight or via post, it’s proba...
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How Excellent Shipping Differentiates Your Business
As the weather cools and the leaves change color, it is getting to be the season where Freightcom's Chambers Shipping Program is even more valuable than usual. ...
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Customer Experience and Shipping

With businesses across America losing a reported $62 Billion annually due to poor customer service, there has been a shift in competitive strategy. Customer experience is now expected as a fundamental part of any business.

Get this free guide to help boost your customer experience and keep your customers coming back for more.

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