Freightcom Blog

What Is Dropshipping and Is It Worth It?
In the eCommerce world, Dropshipping has become one of the buzzwords that everyone has on their minds. With the projected rise of eCommerce sales to $56 billion...
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How (And Why) Should You Set up Custom Branding? 
In the world of eCommerce, branding plays a key role in differentiating your business from your competitors. Your brand identity can communicate values and can ...
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How to Move Your Physical Store Online During COVID-19
During these uncertain times, the world has had to adapt to a new normal. COVID-19 has shifted our travel, our business practices, our health concerns and our s...
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What Are White Glove Services?
We’ve all had the quintessential delivery experience, which is when the delivery person drops off your product outside your door. Sometimes the delivery person ...
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A Day in the Life of : Operations & Customer Care Team Leader
Welcome to our new series!  "A Day in the Life of" is a blog series that will be delving into the various employees here at Freightcom and the positions they ho...
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4 Things to Remember When Shipping Large Items to Your Customer’s Home
The internet has had a huge effect on how customer’s shop for products. In fact, data from Statista found online retail trade sales in Canada amounted to almost...
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How to Ship Successfully During the Festive Holiday Season
The holiday shopping season is here. For the next two months eCommerce businesses will see increased website traffic and a spike in sales, making it the most pr...
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4 Ways to Create a Customer-Centric Return Policy That Drives New Sales
Whether your small to medium-sized E-Commerce business is shipping products through a courier, air freight or via post, it’s probably fair to say that shipping ...
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Customer Experience and Shipping

With businesses across America losing a reported $62 Billion annually due to poor customer service, there has been a shift in competitive strategy. Customer experience is now expected as a fundamental part of any business.

Get this free guide to help boost your customer experience and keep your customers coming back for more.

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